Shipping and Delivery

Last Updated: 11 August 2025

At Divydeep Hospital & Advanced Surgical Centre, we provide online and in-person medical appointment services. Since our services are delivered digitally (for video consultations) or in person (at our hospital), this Shipping & Delivery Policy explains how your appointment confirmations are processed and delivered.

1. Nature of Our Service

We do not sell or ship physical goods. Instead, we provide:

  • Video Consultation Appointments (digital service)
  • In-Person Doctor Consultations at our hospital

2. Appointment Confirmation

Once your payment is received successfully:

  • You will get instant confirmation via email and/or SMS.
  • Details include date, time, doctor’s name, and appointment type.

3. Delivery Timelines

  • Video Consultations: Access details (link or instructions) are delivered within minutes of booking.
  • In-Person Appointments: Confirmation is provided immediately, and services are delivered at the scheduled date & time.

4. Rescheduling Policy

If you wish to reschedule your appointment:

  • Contact us at least 24 hours before the appointment.
  • Rescheduling is subject to doctor availability.

5. Failed Delivery of Service

If you do not receive your confirmation email/SMS within 1 hour of booking:

6. Contact Details

Divydeep Hospital & Advanced Surgical Centre
📍 Sector 16-17, Hisar 125001, Haryana, India
📞 +91 85698-05354 | +91 93068-06908
📧 info@divydeephospital.com | divydeephisar@gmail.com
🌐 www.divydeephospital.com