Terms & Conditions
Terms & Conditions
Welcome to the official website of Divydeep Hospital – Advanced Surgical Centre. By accessing or using our website, booking appointments, requesting teleconsultations, or using any of our online services, you agree to comply with these Terms & Conditions.
If you do not agree with any part of these terms, please discontinue the use of our website and services.
1. Acceptance of Terms
By using this website, you confirm that you:
- Are at least 18 years of age, or are using the website under the supervision of a parent or legal guardian.
- Provide accurate and complete information while booking appointments.
- Agree to comply with all applicable laws and regulations.
- Accept these Terms & Conditions in full.
2. Medical Information
The information available on this website is provided for educational and informational purposes only.
It should not be considered:
- Medical advice
- Diagnosis
- Treatment recommendation
- Emergency medical guidance
Always consult a qualified healthcare professional for medical concerns.
In case of a medical emergency, immediately visit the nearest emergency department or contact local emergency services.
3. Appointment Booking
Patients may schedule appointments through our website.
By booking an appointment, you agree that:
- The information provided is accurate and complete.
- Appointment requests are subject to doctor availability.
- Appointment confirmation may be provided through phone, SMS, email, or WhatsApp.
- The hospital reserves the right to reschedule or cancel appointments due to emergencies, unforeseen circumstances, or doctor availability.
- Patients should arrive before their scheduled appointment time.
4. Telemedicine & Video Consultation
Our website may offer video consultation services.
By using teleconsultation, you acknowledge that:
- Telemedicine has certain limitations compared to physical examinations.
- The consulting doctor may recommend an in-person visit whenever necessary.
- Technical failures, internet issues, or software interruptions may affect the consultation.
- Emergency medical conditions should never be managed through teleconsultation.
5. Payments
Where online payments are available:
- Payments must be made through authorized payment gateways.
- Consultation fees, investigation charges, and service charges may vary.
- All applicable taxes will be charged as per government regulations.
- Refunds, if applicable, will be processed according to our Refund Policy.
6. User Responsibilities
You agree not to:
- Provide false or misleading information.
- Impersonate another person.
- Attempt unauthorized access to hospital systems.
- Upload viruses or malicious software.
- Misuse online appointment services.
- Disrupt website functionality.
- Use the website for unlawful purposes.
7. Intellectual Property
All website content, including:
- Text
- Images
- Graphics
- Logos
- Icons
- Videos
- Documents
- Website design
- Branding
is the property of Divydeep Hospital or its respective licensors and is protected under applicable intellectual property laws.
No content may be copied, reproduced, modified, distributed, or published without prior written permission.
8. Patient Records
Information submitted through the website may become part of your medical records where applicable.
Medical records are maintained in accordance with applicable healthcare regulations and hospital policies.
9. Privacy
Your use of this website is also governed by our Privacy Policy.
By using this website, you consent to the collection, processing, and storage of your personal information as described in our Privacy Policy.
10. Third-Party Services
Our website may contain links to third-party websites, payment gateways, mapping services, or communication platforms.
Divydeep Hospital is not responsible for:
- Third-party content
- External websites
- Privacy practices
- Availability of external services
- Policies of third-party providers
Users access such services at their own discretion.
11. Website Availability
While we strive to maintain uninterrupted access, we do not guarantee that the website will always be available.
The hospital may suspend or modify the website for:
- Maintenance
- Security updates
-
- Technical upgrades
- System improvements
- Unforeseen circumstances
without prior notice.
12. Limitation of Liability
Divydeep Hospital shall not be liable for any direct, indirect, incidental, or consequential damages arising from:
- Use of this website
- Inability to access the website
- Technical failures
- Data transmission interruptions
- Reliance on website information
- Third-party services
This limitation applies to the fullest extent permitted by applicable law.
13. Accuracy of Information
We make every reasonable effort to ensure the accuracy of the information published on this website.
However, medical information, doctor schedules, service availability, consultation fees, and other details may change without prior notice.
The hospital reserves the right to update or modify website content at any time.
14. Cancellation of Services
The hospital reserves the right to refuse, cancel, or discontinue any online service if:
- Incorrect information has been provided.
- Fraudulent activity is suspected.
- Website misuse is detected.
- Technical or operational issues arise.
15. Changes to Terms & Conditions
Divydeep Hospital may revise these Terms & Conditions at any time without prior notice.
Updated versions will be published on this page with the revised Effective Date.
Continued use of the website after changes constitutes acceptance of the revised terms.
16. Governing Law
These Terms & Conditions shall be governed by and interpreted in accordance with the laws of India.
Any disputes arising from the use of this website shall be subject to the jurisdiction of the competent courts in Hisar, Haryana, India.
17. Contact Us
For any questions regarding these Terms & Conditions or our online services, please contact:
Divydeep Hospital: Advanced Surgical Centre
Hisar, Haryana, India
Email: info@divydeephospital.com
Last Updated
Effective Date: August 2026